Shipping policy

Apex Powersport Shipping Policy

Effective Date: May 11 2026

Apex Powersport ships products within the United States and Canada using carriers including UPS and USPS.

By placing an order with Apex Powersport, you agree to the terms outlined in this Shipping Policy.

Order Processing

Orders are typically processed within 1–3 business days.

Processing times are estimates only and may vary due to order volume, inventory availability, holidays, weather conditions, carrier delays, or other circumstances outside the control of Apex Powersport.

Orders are not processed or shipped on weekends or holidays.

Shipping Carriers

Apex Powersport may use UPS, USPS, or other shipping providers at its discretion.

Shipping methods and carrier availability may vary depending on destination, package size, product availability, and operational requirements.

Shipping Addresses

Customers are responsible for providing accurate shipping information.

Apex Powersport is not responsible for delays, delivery issues, lost shipments, or additional expenses resulting from incorrect or incomplete shipping addresses.

Customers may be responsible for additional shipping fees, return shipping fees, reshipment fees, or carrier charges associated with address corrections, refused deliveries, or undeliverable shipments.

Delivery Estimates

Shipping transit times provided during checkout are estimates only and are not guaranteed.

Apex Powersport is not responsible for carrier delays, weather events, customs delays, supply chain disruptions, labor interruptions, or other events outside our control.

Lost, Stolen, or Damaged Packages

Risk of loss and title for products transfer to the customer upon delivery of the shipment to the carrier.

Apex Powersport is not responsible for packages lost, stolen, delayed, or damaged in transit.

However, Apex Powersport may assist customers with carrier claims, shipping insurance claims, or shipment investigations when reasonably possible.

Customers must report shipping damage, missing items, or delivery issues within 5 days of delivery.

Shipping Insurance

Certain shipments may include shipping insurance at the discretion of Apex Powersport.

Shipping insurance coverage, claim approvals, and reimbursement decisions are subject to the terms and conditions of the applicable carrier or insurance provider.

Split Shipments

Orders may ship in multiple packages depending on inventory availability, warehouse location, or product type.

Additional shipments may arrive separately.

International Orders & Canada

Apex Powersport currently ships to customers in the United States and Canada only.

Canadian customers are responsible for all import duties, taxes, customs fees, brokerage fees, and related charges imposed by Canadian authorities or carriers.

International shipping timelines may vary due to customs processing and carrier operations.

Preorders & Backorders

Products identified as preorder or backorder items may require extended processing and shipping times.

Estimated availability dates are subject to change.

Refused or Undeliverable Shipments

Orders refused by the customer or returned as undeliverable may be subject to deductions for original shipping costs, return shipping costs, carrier fees, or restocking expenses.

Order Cancellations

Orders may be canceled prior to shipment. However, while Apex Powersport will make reasonable efforts to stop fulfillment, we cannot guarantee that an order will not ship after a cancellation request is submitted.

Contact Information

For shipping-related questions or support, contact:

support@apexpowersport.com