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At Apex Powersport(https://apexpowersport.com), we want you to shop with confidence. If you are not satisfied with your purchase, we offer returns for eligible products within 30 days of delivery.
To qualify for a return:
Products that have been opened, installed, used, modified, damaged, or altered in a way that prevents resale may not qualify for return approval.
To request a return, email:
The email subject line must include your order reference number.
The email body must include:
Once approved, Apex Powersport will provide return instructions.
Returns sent without prior authorization may be refused.
Apex Powersport provides free return shipping for approved eligible returns within the United States.
International customers are responsible for duties, taxes, and international shipping costs associated with returns.
Returned items remain the responsibility of the customer until received by Apex Powersport.
Refunds are issued to the original payment method used during checkout.
Refunds are typically processed within 7 days after returned products are received and inspected. Depending on the customer’s bank or payment provider, additional processing time may apply.
Original outbound shipping charges are non-refundable unless the return is due to an error by Apex Powersport.
Orders may be canceled prior to shipment. However, while we will make every effort to stop fulfillment, Apex Powersport cannot guarantee that an order will not ship after a cancellation request has been submitted.
Returns will not be accepted if:
Shipping damage or missing items must be reported within 5 days of delivery.
Products with functional defects, warranty concerns, or quality-related issues should be reported to Apex Powersport customer support prior to initiating a return request.
Apex Powersport reserves the right to update or modify this Return Policy at any time without prior notice.